The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Richmond Hill – Richmond Hill Council approved the City’s 2031 Municipal Housing Target Pledge at a Special Council Meeting held March 21, 2023. The Pledge demonstrates Richmond Hill’s proactive approach to the acceleration of housing through streamlining and process improvements. The City is also committed to becoming a complete community – one that is integrated, vibrant, sustainable and diverse, including a mix of land uses and a range of housing options for all.
Richmond Hill’s housing target is 27,000 new units by 2031. The target was set by the province as part of Ontario’s goal to achieve 1.5 million new housing units by 2031.
Richmond Hill Council recognizes that there is a strong need for housing to accommodate our growing communities and for housing options that are more affordable. Through this Pledge, the City of Richmond Hill commits to undertaking the initiatives outlined in staff report SRPI.23.033 and to work with stakeholders and governments at all levels to deliver the housing, infrastructure and services needed for current and future residents to thrive.
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“Council and City Staff are working to meet the requirements of Bill 23 including our new municipal housing target pledge. We all agree that our current and future community members deserve a range of affordable housing choices. They also deserve the infrastructure and services needed to make a City feel like home, including parks, community centres, waste collection, snow clearing, libraries, recreation and more.” - Mayor David West
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