Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
New Residents Letter
Welcome to Richmond Hill! We are here to help new residents get to know the community. Visit us in person at Richmond Hill's main Municipal Offices located at:
225 East Beaver Creek Road
Richmond Hill, ON L4B 3P4
Hours of Operation: 8:30 a.m. - 4:30 p.m., Monday to Friday
Richmond Hill is part of York Region. For information about the region, call 1-877-464-9675.
| Business community | ||||||||||||||||||||||||
| The Richmond Hill Board of Trade supports our business community. Call the Richmond Hill Board of Trade at 905-884-1961 for more information. | ||||||||||||||||||||||||
| By-laws | ||||||||||||||||||||||||
| There are a number of by-laws in Richmond Hill that new residents should know about. View a list of our commonly requested by-laws to learn about the by-laws that may affect you, including animal control by-laws, lawn watering restrictions and parking regulations. | ||||||||||||||||||||||||
| Emergency services | ||||||||||||||||||||||||
New residents should know about the emergency services in Richmond Hill and the numbers to call when you need help. Dial 9-1-1 when there's an emergency and you need help right away.
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| Government contacts | ||||||||||||||||||||||||
| Many councillors in Richmond Hill have their own websites and newsletters to talk about issues in their wards. Call the Office of the Clerk at 905-771-8800 to confirm which ward you live in.
Contact the Mayor and Members of Council by phone of email. Learn about Council meeting dates, agendas and minutes.
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| Health and social services | ||||||||||||||||||||||||
| Richmond Hill's local hospital is Mackenzie Health. You can reach the hospital's main call centre at 905-883-1212.
York Region Public Health Services also serves the Richmond Hill community. Call York Region's Health Connection at 1-800-361-5653 for more information.
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| Learn more about Richmond Hill | ||||||||||||||||||||||||
| New residents can read the Bulletin Board pages of our local newspaper, The Liberal, to learn about our municipality. The Liberal is a free newspaper delivered on Thursdays. Call 905-881-3373 if you aren't receiving a copy.
Our Community Recreation Guide also has information about our Richmond Hill, including programs and activities for people of all ages. The guide also has a list of our community centres and sports, arts and social groups. We deliver a copy of the guide to your home twice a year. You can also pick up a copy at our community centres, libraries and the main Municipal Offices. |
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| Legal and police services | ||||||||||||||||||||||||
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| Schools | ||||||||||||||||||||||||
| Contact the following school boards for information about schools in Richmond Hill:
York Region District School Board Phone: 416-969-8131 York Catholic District School Board Phone: 416-221-5051 |
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| City services | ||||||||||||||||||||||||
| You can call Access Richmond Hill at 905-771-8800 for information about any of our City services.
Learn about:
For information about postal services, call Canada Post Richmond Hill at 905-844-3297. You can also contact the Richmond Hill Arena Association at 905-884-1368 to learn about our arenas. |
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| Transportation services | ||||||||||||||||||||||||
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| Utility services | ||||||||||||||||||||||||
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