The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Lake Wilcox is located in the Oak Ridges community at the headwaters of the East Humber River. It is the largest kettle lake on the Oak Ridges Moraine and is home to a variety of wildlife and fish. It's also a great place for our community to participate in fun activities.
There are a number of activities at Lake Wilcox including:
Please note: we advise everyone to stay off of frozen lakes, rivers, ponds and stormwater ponds, as the ice may not be safe. Even if the weather has been cold, other factors such as water flow, fluctuating water levels and snow on the ice, can contribute to unsafe conditions. In addition, even if the ice at the water's edge seems safe, it can get weaker as you get farther out.
There are four areas on the shoreline of Lake Wilcox where residents can enjoy the natural surroundings.
Swimming is not allowed at Lake Wilcox because the water may be unsafe and is not tested or supervised. Safety issues may include:
For the safety and enjoyment of all, erecting tents and digging the ground are not permitted at Lake Wilcox Park. Barbecuing is also not permitted, effective September 1, 2020. These activities damage the grass, create tripping hazards and block sightlines.
We encourage the community to be safe on the water. Human-powered (non-motorized) boats are preferred on the lake.
Transport Canada regulates vessels in the area according to the Vessel Operation Restriction Regulations under the Canada Shipping Act. These vessels include motorized boats, personal watercraft, canoes and kayaks. Rules and regulations that apply to Lake Wilcox include:
You are responsible for practicing safe boating while on the lake. Some important safety tips to remember are:
Contact the York Regional Police general line at 1-866-876-5423 for information about boating restrictions in a non-emergency.
Email Transport Canada's Office of Boating Safety to discuss hosting a sports event on the lake in restricted areas. You can also reach them by phone at 1-800-267-6687.
Richmond Hill and the Toronto and Region Conservation Authority (TRCA) started the Lake Wilcox Habitat Enhancement Project in 2005 to improve the in-water habitat of the Lake Wilcox shoreline.
Changes were made to North Shore Parkette. The lake's shoreline is mostly privately owned and educating landowners is a key part of the program. We help landowners who wish to join the project and make improvements on their property.
The Oak Ridges Friends of the Environment also supports the project. This community group helps us with events and spreads the word about the project to homeowners in the area.
Contact the TRCA for more information about the project.
Below are some quick facts about Lake Wilcox: