The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Richmond Hill’s parking and by-law portal allows you to:
To access Richmond Hill’s Parking and By-law Portal, please use one of the following web browsers: Chrome, Firefox or Microsoft Edge.
Pay parking at Lake Wilcox Park is in effect from April 1 to September 30 each year.
Free parking permits are available for Richmond Hill residents starting March 1 for the current year (residents must obtain a new free permit annually). These permits are linked to a license plate number and residents can obtain one permit per household. Carpooling is strongly encouraged.
Please contact Parking at 905-771-8860 from Monday to Friday between 8:30 a.m. to 4:30 p.m., or email parking@richmondhill.ca, if you have:
* Free Lake Wilcox Parking Permit will not show up as an option until you are signed in.
* Oak Ridges Community Centre Users: Make sure to print and bring your original permit with you. Otherwise there will be a fee applied to have your permit printed at Oak Ridges Community Centre.
Get my Lake Wilcox Parking Permit
A permit holder or driver (operating a vehicle for the purpose of transporting an accessible permit holder) who displays a valid accessible parking permit is entitled to park in the City of Richmond Hill:
Persons with a valid accessible parking permit are not exempted from:
Richmond Hill's Parking Control Section enforces the rules and regulations of our Parking Regulation By-law on public and private property. The Parking Regulation By-law includes a number of rules about parking on public and private property. View some of Richmond Hill's parking rules below.
Overnight street parking from December 1 to March 31 - $75 fine |
Parking during these times will result in a $75 fine. There are signs at all border entry points to let you know about the parking restrictions. |
Overnight street parking from April 1 to November 30 - $50 fine |
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Parking during a declared Winter Event, or so as to interfere with Winter Operations - $100 fine |
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Accessible parking spaces - $350 fine |
There is a fine of $350 for using an accessible parking space without the appropriate permit. This regulation follows the Ontarians with Disabilities Act. |
Too close to fire hydrant - $100 fine |
It is the law to park at least 3 metres away from all fire hydrants. There is a fine of $100 for parking closer than 3 metres to a fire hydrant anywhere. |
Park in a fire route - $200 fine |
There is a fine of $200 for parking in a fire route. These routes are clearly marked with signs. |
Parking more than 3 hours - $30 fine |
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Parking on boulevards - $40 fine |
Parking is prohibited on any boulevard, which is the area between the travelled roadway and a property line. A boulevard does not include the apron of a driveway (the front of your driveway beginning from the road). There is a fine of $40 for parking on boulevards. |
Prohibited areas - $40 - $50 fine |
There are signs to show areas where there is no parking allowed anytime or no stopping allowed anytime. There is a $40 - $50 fine for drivers who park in any of these areas. |
Obstructing a sidewalk - $50 fine |
Vehicles can't obstruct the use of sidewalks in anyway. There is a $50 fine if any portion of your vehicle overhangs the sidewalk. |
Park within 30cm of curb - $40 fine |
When parking on any street, your vehicle must be parallel to the curb or boundary of the street, and not more than 30cm (12 inches) from that curb/boundary. There is a $40 fine for this infraction. |
Park on Municipal property where not authorized - $40 fine |
When parking on Municipal property, your vehicle must be within a designated parking space. |