The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Since 2006, the City of Richmond Hill’s Environmental Management System (EMS) has demonstrated that our municipality is a leader in corporate environmental management and sustainability.
Learn more about our environmental vision through Richmond Hill's Environmental Policy.
Learn about our goals and objectives through our Environment Strategy.
The Environmental Management System is a set of processes, policies and best practices which provides the City with a method for managing our impacts on the natural environment. Richmond Hill’s EMS offers a number of benefits, including:
The EMS reviews the environmental impacts of our activities, products and services, and sets goals and targets for managing them. Major impacts are monitored, controlled and reduced through operational procedures, staff training and environmental improvement projects.
Internal communication is another important part of this management system. Staff are trained on environmental policies, projects and controls, and meeting the requirements of applicable regulations. Our staff meet regularly to review our performance and discuss areas where we can improve.