Access Richmond Hill
The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
Contact Us
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report Feedback
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
Community Survey
Richmond Hill’s 2019 community survey was conducted from March 25 to April 9 to get feedback from residents on City services.
The information collected through the community survey is a statistically valid indicator of the views of Richmond Hill residents.
Some highlights from Richmond Hill's 2019 Community Survey include:
- 92 per cent of residents are satisfied with Richmond Hill as a place to live
- 85 per cent of residents feel that Richmond Hill is a welcoming community
- 82 per cent of residents feel the diversity of our community is one of its strengths
View the following documents to learn more about the 2019 Community Survey results:
- 2019 Community Survey Results Final Report, June 4, 2019
- News Release, 92% of Residents Satisfied with Life in Richmond Hill, June 18, 2019
If you have any questions about the Community Survey, please contact Lise Conde, Manager, Policy and Intergovernmental Affairs at 905-747-6410 or lise.conde@richmondhill.ca.