The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
On July 6, 2022, City Council passed a Community Benefits Charge By-law 99-22. The by-law comes into force on July 6, 2022.
In accordance to Subsection 37(17) of the Planning Act, R.S.O. 1990, c. P.13, as amended, the City of Richmond Hill received a notice of appeal for the above by-law 99-22.
Community Benefits Charge ("CBC") is a new revenue tool for municipalities to fund growth. CBCs will work with Development Charges and Parkland Dedication to ensure that municipalities have the tools and resources needed to build complete communities. A CBC could be imposed to recover the capital costs of any service needed due to development.
Introduced by the Province of Ontario in 2019, Community Benefits Charges will replace s.37 of The Planning Act, and move some of the services eligible under the D.C.A. to the Community Benefit Charge.
CBCs can be levied only against higher density residential development, limited by the Act to developments that are:
Mixed-use development, a building that contains both residential and non-residential uses, can be subject to a CBC if it meets the above criteria.
The Community Benefits Charge will be calculated based on the land value of the development on the day before a building permit is issued.
Before passing a CBC by-law, the City must have a CBC strategy that identifies what will be funded by the charges, and meets the requirements in the regulation. Estimates of increased need for services or facilities as it relates to the anticipated development would be included.